We are so excited to share with your our new and improved membership program -- Impact Club! We still have your favorite benefits, plus more!
With all the changes around here, we thought it might be helpful to give you a little tour of the Club and how to access your Impact Points.
Here is a video of how to navigate the Impact Club widget on our site. Below are also step-by-step screen shots of the process.
STEP BY STEP INSTRUCTIONS
1. When you visit soaphope.com, the first thing you will want to do is to make sure you are signed in. Click "Sign in" in the upper right and enter your email and password.
2. Once you are signed in and back on the homepage, look for a blue-green oval in the lower right of the screen that says "Impact Club". When you click it, the Impact Club widget will open. You can see your account balance in the upper right of the widget. To redeem your points, just click "Redeeming Impact Points".
3. Scroll through the list of options to decide how you want to redeem your points. There are shopping credits (remember, 50pts = $5), discounted products, free shipping and more. Click "Redeem" next the item you'd like to select and a code will pop up for you to use at checkout! The code will also be sent to your email, but you can also just click "apply code" and it will go straight to your current shopping cart.
4. When you are ready to check out, you should see your redemption code in the Coupon/Gift Certificate line. You are ready to go!
Please do not hesitate to reach out if you still have questions or need help navigating the site. We are here to help! Email email@example.com or call 888-893-7627.