Find answers to frequently asked questions below. If you need additional assistance,
please contact us
How do I purchase my items/check out?
I'm looking for a particular product.
How do I navigate the site?
How do I use a coupon?
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
There is a missing or incorrect item in my shipment.
How do I create an account?
How do I edit my account information?
How much will shipping cost for my order?
I forgot my password.
How do I return an item?
When will my order ship?
Pricing and Billing
Do I have to pay sales tax?
I have a question about a charge.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Do you ship to my country?
What are my payment choices?
What is the return policy?
How do I contact you?
Your cart is empty!
Shop at Soap Hope and create an impact by helping women in need around the world.
You have store credit
Today at Soap Hope, shipping is free.
(Some exceptions apply, see cart for details.)
Soap Hope: everything good for body and home.™
If you need help, your Soap Hope help code today is: e2385fe3
Please provide it when you call or email.