When will my box arrive?
The Soap Society Box ships the first week of each month via USPS or UPS, or as soon as it's ordered (while supplies last). Please note, boxes ship monthly. Email confirmation and tracking information are sent prior to each box shipping.
What comes in the Soap Society box?
Each month you will receive a box featuring various brands carried by Soap Hope - something new and some of your favorites.
Can I cancel my subscription?
Once you sign up, you will be able to manage your subscription, which will include the ability to update payment information, change your address, and cancel your auto-renewal completely.
Do you offer refunds/returns on boxes?
We do not issue returns or refunds on any of Soap Society subscriptions or products.
Can I use a discount code on my subscription order?
The Soap Society subscription is not eligible for any discounts or gift with purchase codes at this time.
Can't find the answer? Contact us if you have any questions!